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CIPUH

Get help now

CIPUH

Get help

CIPUH

Get help now

How it works

You do not need to know exactly what to say.

Reaching out for psychological support can feel unfamiliar—especially when you are already carrying a lot. CIPUH is designed to make the first step simple.

Reach out

Support is available 24/7.

  • 01

    Reach out

    two person's arms

    You may know exactly why you are calling, or you may only know that something does not feel right. Both are okay. You can contact CIPUH because you are experiencing a crisis, because stress or sadness has become difficult to manage, because you have experienced violence or loss, or simply because you need someone to listen. You do not need a diagnosis. You do not need to prepare what you are going to say.

  • 02

    We listen

    Your first point of contact is a trained First Listener. First Listeners are prepared in active listening, crisis intervention, ethics, and psychological first aid. Their role is not to judge you or rush to label what you are experiencing. They create space for you to speak, help you slow down the immediate moment, and listen for what kind of support may be useful

  • 03

    We support

    Support may look different depending on what you are experiencing. The conversation may help you put words to what is happening, identify immediate emotional or practical needs, think through possible next steps, or find ways to make the present moment more manageable. CIPUH recognizes that distress can be connected to very real circumstances—including violence, insecurity, displacement, grief, financial pressure, family separation, and other difficult realities. Psychological support does not require pretending those circumstances are not real.

  • 04

    We connect

    When a situation requires specialized intervention, the First Listener can help connect the caller to an on-call mental-health professional, such as a psychologist, social worker, or other qualified professional. When longer-term or additional support is appropriate, CIPUH may also help connect callers to available services through its referral pathways

  • 01

    Reach out

    two person's arms

    You may know exactly why you are calling, or you may only know that something does not feel right. Both are okay. You can contact CIPUH because you are experiencing a crisis, because stress or sadness has become difficult to manage, because you have experienced violence or loss, or simply because you need someone to listen. You do not need a diagnosis. You do not need to prepare what you are going to say.

  • 02

    We listen

    Your first point of contact is a trained First Listener. First Listeners are prepared in active listening, crisis intervention, ethics, and psychological first aid. Their role is not to judge you or rush to label what you are experiencing. They create space for you to speak, help you slow down the immediate moment, and listen for what kind of support may be useful

  • 03

    We support

    Support may look different depending on what you are experiencing. The conversation may help you put words to what is happening, identify immediate emotional or practical needs, think through possible next steps, or find ways to make the present moment more manageable. CIPUH recognizes that distress can be connected to very real circumstances—including violence, insecurity, displacement, grief, financial pressure, family separation, and other difficult realities. Psychological support does not require pretending those circumstances are not real.

  • 04

    We connect

    When a situation requires specialized intervention, the First Listener can help connect the caller to an on-call mental-health professional, such as a psychologist, social worker, or other qualified professional. When longer-term or additional support is appropriate, CIPUH may also help connect callers to available services through its referral pathways

Our Services

Support for the moment, and pathways beyond it

CIPUH provides psychological support through a model designed to meet people where they are.

24/7 Psychological Support

Call 2919-9000 at any time. Trained listeners provide an immediate space to be heard and supported.

24/7 Psychological Support

Call 2919-9000 at any time. Trained listeners provide an immediate space to be heard and supported.

Crisis & Psychosocial Support

Support for people navigating emotional distress, trauma, grief, violence, displacement, anxiety, depression, relationship difficulties, and other challenging situations.

Crisis & Psychosocial Support

Support for people navigating emotional distress, trauma, grief, violence, displacement, anxiety, depression, relationship difficulties, and other challenging situations.

Professional Referral

When a caller needs specialized or longer-term care, CIPUH can help connect them to appropriate mental-health professionals or available services.

Professional Referral

When a caller needs specialized or longer-term care, CIPUH can help connect them to appropriate mental-health professionals or available services.

Emergency Response Support

CIPUH’s model can support psychological and psychosocial response during emergencies and periods of heightened community need.

Emergency Response Support

CIPUH’s model can support psychological and psychosocial response during emergencies and periods of heightened community need.

Community Education

Practical mental-health information helps individuals, families, caregivers, and communities better understand distress and know when additional support may be useful.

Community Education

Practical mental-health information helps individuals, families, caregivers, and communities better understand distress and know when additional support may be useful.

Get in touch

Who to contact &
How we can help

First listeners

Trained to listen. Supported by professionals.

First Listeners are an important part of CIPUH's support model. They receive preparation in active listening, crisis intervention, ethics, and psychological first aid.

They are also part of a larger support structure. Cases requiring specialized intervention can be escalated to mental-health professionals, and supervision and quality-assurance practices help strengthen the service over time

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You can call

You do not have to decide whether your situation is serious enough.

People may reach out for many reasons. These can include:

• Anxiety, fear, or overwhelming stress• Persistent sadness or emotional exhaustion• Grief and loss• Violence, insecurity, or displacement• Trauma or the aftermath of a difficult event• Relationship or family difficulties• Feeling isolated or unable to cope• Concern about someone you care about• A moment when you simply need someone to listen.

This list is not exhaustive. If you are unsure whether CIPUH can help, you can still reach out.

What to expect

A few things to know

CIPUH operates 24 hours a day, 7 days a week. Call 2919-9000.

You do not need to have the right words before contacting us. Start with what you are experiencing.

CIPUH is committed to respectful, ethical psychological support. Final website language describing confidentiality, privacy, recordkeeping, mandatory-reporting obligations, and any limits to confidentiality should reflect CIPUH’s formally approved policies.

View Frequently Asked Questions

View Frequently Asked Questions

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Frequently Asked
Questions

Clear answers, shared with care.
Start a conversation whenever you need support.

You

Do I have to be in an emergency to contact CIPUH?

C

CIPUH

No. You can call when something feels difficult to carry, when you are experiencing emotional distress, or when you are worried about someone else. CIPUH is here for crisis — and also for the moments before crisis. You do not need to wait until the situation becomes unbearable.

You

What happens when I call?

C

CIPUH

Your first point of contact is a trained First Listener. They listen without judgment, help you slow down the immediate moment, and understand what kind of support may help next. You do not need perfect words or a diagnosis — start with what you are feeling.

You

What if I’m not sure what to say?

C

CIPUH

You do not need a script or a diagnosis. Start with what is happening right now, even if the words feel incomplete. A trained First Listener will listen without judgment and help you take the next step.

You

Do I have to be in an emergency to contact CIPUH?

C

CIPUH

No. You can call when something feels difficult to carry, when you are experiencing emotional distress, or when you are worried about someone else. CIPUH is here for crisis — and also for the moments before crisis. You do not need to wait until the situation becomes unbearable.

You

What happens when I call?

C

CIPUH

Your first point of contact is a trained First Listener. They listen without judgment, help you slow down the immediate moment, and understand what kind of support may help next. You do not need perfect words or a diagnosis — start with what you are feeling.

You

What if I’m not sure what to say?

C

CIPUH

You do not need a script or a diagnosis. Start with what is happening right now, even if the words feel incomplete. A trained First Listener will listen without judgment and help you take the next step.

View all FAQs

Need someone to talk to ?

We are here to listen.

Get help now

2919-9000

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